This policy explains what information jobs.sobiaonline.com (the “Site”) collects, why we collect it, and which other services help us handle it. It applies to the job board services we operate: employer job posting, candidate accounts and CVs, applications, job alerts, support requests, and paid subscriptions.
If you have a question about this policy, contact us through the Contact page.
Information you give us
- Account details — the username, display name and email address you choose when you register, plus your phone number if you add one. Your password is held by WordPress as a hash rather than as readable text.
- CV and resume information — the work history, education, skills, contact details and other CV fields you enter, and any CV file you upload to the Site.
- Applications — the message you write when you apply, and the CV you attach to it.
- Job alerts — the regions, keywords, job categories, job types and notification frequency you select.
- Employer and partner details — the company name, contact email and job advert details you submit if you post a job.
- Support messages — anything you send us through the support, chat or contact forms.
- Order records — if you buy a paid service, the billing details, order and subscription records needed to take payment and manage your access.
Information collected automatically
- Server logs — your IP address, browser and device details, the page requested, and the time of the request, used to operate and diagnose the Site.
- Cookies — WordPress sign-in cookies, WooCommerce cart and session cookies, Cloudflare CDN cookies, and Cloudflare Turnstile cookies used to protect forms. The CV preparation tool also keeps a daily usage counter tied to your user account.
How we use the information
- To run the Site: create and manage accounts, publish and display job adverts, and match candidates to roles.
- To send the job alerts you ask for.
- To provide the CV preparation and CV management tools.
- To respond to your support, chat and contact messages.
- To take payment and manage subscriptions for paid services.
- To limit abuse of our forms and AI tools, for example through Turnstile checks and daily usage limits.
Services that help us handle your information
We use third-party services to operate the Site. They process information on our behalf and under their own terms and policies, which we do not set or control:
- Cloudflare — content delivery network, caching, and the Turnstile form protection.
- Third-party AI service providers — used only for the CV preparation tool described below.
- Paystack — payment processing for paid services. PayPal is offered as an additional payment route where available.
- FluentSMTP — transactional email delivery, such as job alert and account emails.
- Fluent Support, Fluent CRM and the Chaty chat widget — handling your support, helpdesk and chat conversations.
- Our hosting provider — hosting the Site and its database.
AI-assisted CV preparation
Our CV preparation tool can draft CV content for you. To do that, we send the following to a third-party AI service provider:
- the text of the CV you upload;
- the instructions you type into the tool; and
- relevant job information, such as the title and description of the role you are targeting.
Please note:
- The provider may change over time. We may switch to a different AI service provider as we evaluate our options, so the specific company processing your CV text may differ from time to time.
- Only share what is necessary. Because the CV text and your instructions are sent with the request, please avoid including sensitive or unnecessary personal information — for example national ID numbers, bank or card details, medical information, or details about other people.
- Review what is generated before you use it. A generated draft is only a starting point. Read it, correct anything inaccurate, and update the CV fields before you save or download your CV. Do not submit a job application using generated wording you have not checked.
- Accuracy is your responsibility. The tool works from what you upload and what you write. Check every entry before you rely on it.
- Preparing a CV is not an application. Generating or saving a draft on the Site does not send anything to an employer. Where a vacancy lists its own application page or email address, you still apply through the employer.
Your choices
- Review and correct your CV and profile information in your account before you apply.
- Change your job alert preferences, or stop the alerts at any time.
- Contact us if you want to know what information we hold about you.
Not intended for children
The Site is a job board for people looking for work. It is not directed at children, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy as the Site changes. The date below shows when it was last reviewed.
Last updated: 5 October 2026